At United Business Systems our goal is to provide our customers and employees with a great company to do business with, and to work for. We want our customers and our team to love every element of the UBS experience.
We strive to make every interaction a positive experience and mutually beneficial. We treat every customer as a partner. Our consistent goal is to provide the best customer service possible and meet the everyday challenges in a rapidly changing business world.
We’ve developed the UBS Guarantee to let everyone know what they can expect from us with every interaction, from our first meeting and throughout our professional relationship.
The UBS Guarantee
We strive to provide a customer experience that is second to none! Our beliefs, goals, and commitments to our customers and employees are outlined in the UBS Guarantee:
- We promise to treat every customer and our employees the way we would like to be treated – with respect, always!
- We pledge to put our customers’ needs before our own. Something that appears to be lost in today’s world.
- We promise to provide world-class products and services from the industry’s leading manufacturers and to stand behind those products and services.
- We promise to thoroughly respond to customer needs and questions quickly.
- We promise to provide clear and accurate billing and will strive to resolve any issues swiftly and proactively.
- We promise to stay abreast of the latest advances and emerging industry technologies so we can keep you ahead of your competition!
- And finally… we promise to always schedule appointments at your convenience and to be mindful and respectful of your time.
At United Business Systems, each and every member of our team is as committed to this guarantee.
If you are ever unsatisfied with the products and services delivered by UBS, contact us immediately! We are dedicated to keeping our promise to you. Every day, we work hard to provide you with the best customer service in the industry!