Ensure all public areas are thoroughly cleaned at night when the traffic is low. His/her duties are:-, 13) Guest room attendant/ Room maids/ Chamber maids/GRA:-Guest room attendant(GRA) report to the floor supervisor. Find List of Housekeeping Glossary and terms.. here. Check laundered linen before giving it for ironing. endobj Answering guest inquiries about hotel services and other guests, marketing and sales department requests for information on guest room availability, and housekeeping … In simple … <> The Housekeeping Department is responsible for: Neatness and Cleanliness of all guest rooms and most public areas Maintenance of recycled and non-recycled cleaning inventories Some of the above mentioned functions might however be leased to a concessionaire. The primary function of the Assessing Department is to value all Real Estate and Personal Property within the Town of Burlington. Food production (kitchen) department Food production department is also called kitchen department. The hotel and restaurant subsectors analysed in this paper include data and information about accommodation (hotels, boarding houses, motels, tourist camps, holiday centres, resorts and youth/backpacker hostels) and wider hospitality (restaurants, bars, 25) Valet/ Runners:-“Valet service” means that they take care of guest laundry. Check the reports, files, registers maintained in the department. Organize, supervise and coordinate the work of housekeeping staff on day- to day basis. His/her duties are:-, 5) Public Area Supervisor:-The public area supervisor reports to the assistant housekeeper. Maintain and prepare indoor plants for the hotel. The housekeeping department, in any hotel business, contributes to major amount of profit though it is considered as an ancillary service. It is responsible for the actual preparation of food items. Inspect the work done by contractors- pest control, launry, window cleaning, etc. Spot stained fabrics before loading them into washing machines. Coordination with front office for information on departure rooms and handing of clean rooms. Arrange and stock the pantry with linen and supplies. The Housekeeping Department is a critical function to the hotel’s continued success! 8 0 obj <> Maintain latest reports regarding room occupancy, VIPs, status of rooms etc. He/ she is responsible for maintenance of hotel staff uniforms. endobj The primary function of the housekeeping department is keeping the venue clean and sanitary as part of customer service. He supervises all night staff engaged in the cleaning of public areas and guestrooms in hotel. Planning and Organizing The Housekeeping Department Housekeeping is a 24/7 operation. Up until now the executive housekeeper has been con-cerned with planning and organizing the housekeeping department for the impending opening and operations. Check periodical stocktaking and maintaining of stock records for linen, uniform, equipment. departments. endobj One of the most important roles of housekeeping is to clean or freshen guest rooms while guests are out or while a room is between guests. His/her duties are:-i) Control the stock of equipment.ii) Issue equipment and cleaning materials as per demand. Our Housekeeping Team in action! $.' 10 0 obj Directors of maintenance handle high-level planning and hotel up-keep tasks, including working with supervisors, reporting to the hotel manager, and creating policies for their workers to follow. 02 ORGANISATION CHART OF THE HOUSEKEEPING DEPARTMENT. Search and test new techniques and products in the market. Prepare different flower arrangements for different areas- lobbies, front office, restaurants, guestrooms, banquet halls etc. Providing attractive flower arrangements for the entire hotel is their responsibility. 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