My wife Anu runs an NGO called Titliyan, having sacrificed her promising career at the Canadian High Commission. Transparency, communications and the ability to take swift decisions are some of the other aspects. One of the major impacts of digital disruption on the outsourcing industry is the need to become more agile to service the customer in the fast-paced world. Finally, we translate goals and strategies into concrete action through the development of objectives. The first and foremost was how to bring all employees to see a common purpose. So the point is that we have been winning business in the relevant areas using our strong capabilities in our traditional areas and combining with our deep expertise in the emerging technologies. Once I got into the business side, the first thing I did was project management. Finally, our GROW section is built around constructing new revenue- generating partnerships with customers by taking a leadership position in the new connected world propelled by IoT (internet of things) and smart devices. The vision was how to connect with people and simplify people’s lives by creating experiences. CP Gurnani, CEO, Mahindra Satyam speaks to NDTV Profit about its Q4 results, which were above estimates. COVAXIN. My childhood was fairly nomadic as my father was in a transferable job. What should we call India if most of these minds are tuned with even a few good ideas or at least one good idea? We will continue to look at such opportunities going forward. I am seeing the industry is reaching a level of maturity as it gets ready to cater to a brave new world as the world is increasingly becoming interconnected with the proliferation of smart devices and smartphones. This perhaps looks quite far-fetched, but certainly a lot of the low-end repetitive and mundane works in the industry is increasingly mechanised. The salary hike will be rolled out in a phased manner. I personally would like to leave behind a sustainable, workforce-centred culture. Therefore, it is critical that leaders demonstrate agility by empowering others to make decisions rather than limiting decision-making to a select few at the top. In a nutshell, there are three things that big data can do for business: It can improve top line through unprecedented personalisation at scale. For example, in today’s dynamic environment, decisions must be made quickly. According to an industry report by Nasscom, the analytics market in India could more than double from the current $1 billion to $2.3 billion by the end of 2017-18. Secret Diary Of CP Gurnani Part-2 | ... We couldn’t reach him so we decided to go to his house, where he was hosting a Diwali party. We plan to open up more such co-innovation labs around the world with our customers. As a front-runner in the industry, we have been part of the business impact stories and now increasingly contribute to transformational strategies. While he was interacting with the media, it was very interesting to gather some of his insights on change, managing that change, and how NASSCOM is working with varied stakeholders to enable the ecosystem to be future- ready. a) Courage given to associates to bring up ideas and not be limited by ladders to climb. However, with an unyielding fortitude, he not only scaled every challenge victoriously, but also acquired profound wisdom from each one of them. We had to find some kind of a game changer and Satyam was an opportunity.” Satyam brought with it customers in the banking, healthcare and retail industries. The lines between my personal and professional are fairly blurred. We will continue to look for such opportunities. The communication themes should include things like shaping their organisations to be more nimble and flexible, less hierarchical, and more networked. Strangely, living out of suitcases and sleeping on beds made of trunks didn’t seem odd actually! He says the industry's goals are "doable" but will require both a … If planning is a journey, the first two steps of the process — information gathering and analysis and identifying strategic issues — tell us where we are. Online fashion is the most talked about topic in today’s retail space. An anticipatory workforce — one that thrives on innovation — will be an essential determinant of future success. "We have had 17.5% EBITDA in the previous quarter. Innovation is directly proportional to the attitude and approach of the senior management. Our son Ashish is a co-founder of the start-up PostFold along with Aashray Tathai. This will help in giving a hand-holding to customers in order to have an empathetic connect with customers to understand challenges affecting them directly or their customers in turn and produce effective innovations. It’s the teams! However, how each organisation deploys these strategies is what makes it different and successful. CP Gurnani is CEO and managing director of Tech Mahindra. We already have some aspect of XRetail being used by a large retail player in Latin America. Secret Diary Of CP Gurnani Part-1 | ... My mother was always in this constant battle trying to run the house on a single government salary. However, owing to the advancement in technologies like machine learning, big data, artificial intelligence, automation which is well supported by internet of things, the industry going forward is going to be a lot more machine- dependent as well. It's a great opportunity for India,' Tech Mahindra MD and CEO CP Gurnani said at India Mobile Congress 2020. CP Gurnani, MD of Tech Mahindra, talks about the currency of people management and how it's helping create India 4.0. RUN is about enabling customers to do their existing business more efficiently. In our country today, we have a 500 million young minds, that is, people who are <20 years. The life of CP Gurnani has been a saga of innumerous transitions. We have about 900-plus accounts and our biggest opportunity lies in being a true partner to these customers and accounts. With Western Europe, the US, South Korea, Japan and even China ageing, this demographic potential offers India and its growing economy an unprecedented edge that economists believe could add a significant 2 per cent to the GDP growth rate. In 2009, when Anand Mahindra acquired the scam-hit Satyam Computer Services — the IT major whose founder B Ramalinga Raju had cooked its books to the tune of $1 billion — he handed over the momentous task of bringing the company back from the dead to CP Gurnani, then heading the international operations at Tech Mahindra. For organisations to be successful, I believe it’s important for them to nurture a culture that enables their employees to be aligned to the core purpose and follow it. Our investment in the US-based big data and analytics start-up FixStream in 2014 is one such example. Our mothership Makers Lab is in Pune but today we have labs in Bangalore, Chennai and Hyderabad as well. And mission — reminds us why we’re on the journey in the first place. He oversaw the transformation of the merged entity, Mahindra Satyam, and its integration with Tech Mahindra. Managing Director And Chief Executive Officer, Tech Mahindra. In 2013, Mahindra Satyam merged with Tech Mahindra, and it is today the fifth- largest IT services company in India with $4.05 billion in revenue and $477 million in net profit (March 2016), and over 100,000 employees. Success is never his alone. In 2009, when Anand Mahindra acquired the scam-hit Satyam Computer Services — the IT major whose founder B Ramalinga Raju had cooked its books to the tune of $1 billion — he handed over the momentous task of bringing the company back from the dead to CP Gurnani, then heading the international operations at Tech Mahindra. The currency may have changed, but the philosophy always remained the same. Italian engineer and designer, Paolo Pininfarina with CEO and MD of Tech Mahindra, CP Gurnani Earlier we had reported that the Mahindra Group … We are also making right investments in the areas of IP creation as well as working with innovative companies. Our daughter Sanya is an entrepreneur, who has graduated from the Harvard Business School, and is currently working in California. National Association of Software and Services Companies (NASSCOM) has announced the appointment of CP Gurnani as its Chairman for 2016-2017. At Makers Lab, our philosophy has been to get answers to ‘WHY’ before the ‘WHAT’ or the ‘HOW’. By 2020, the average age in India will be 29 and it is set to become the world’s youngest country with 64 per cent of its population in the working age group. Bharat Biotech to begin Phase 3 humans trials in Punjab. We have a six-pillar innovation strategy. In a first for a corporate entity, Tech Mahindra created a “start-up garage” for its in-house entrepreneurs. Also, we knew that we would not be able to get this across unless our broader vision of connectedness and experience was brought into the mould. b) A holacractic process (a process defined by what you do and not what is your designation) developed within teams and labs. Succession planning should not only be about reducing risk; it has to be about finding the best successors. We felt there was much more to be done around IoT, augmented reality and visual reality, and other such technologies. Those organisations that encourage and reward innovation and reinforce flexibility will enjoy a competitive edge in the quest for high- potential talent. Most of all, he stands out as a people’s manager, who always leads by example and tends to focus on people’s strengths to bring out the best in them. CP Gurnani, Managing Director & Chief Executive Officer, Tech Mahindra, said, “The 5G revolution will unlock unprecedented opportunities in every industry vertical. The purpose of strategic planning is to develop a three- to five-year blueprint for the organisation’s future. In order to align with that strategy, we have recently changed our brand positioning to reflect that. He had then said, “We knew that as Tech Mahindra, we were hugely into the communications space and we wanted to saddle the ICT (information and communications technology) industry. Standardising processes also contributes to an agile environment. The focus of the message could be on things like agility, talent and sustainability. Watch him speaking at the … Latest News on Cp Gurnani. It can improve the bottom line through unprecedented efficiency at scale and it can improve governance through unprecedented monitoring at scale. She is doing a start-up in CRM for real estate. Sunil Prashara chats with CEO and MD of Tech Mahindra, CP Gurnani, about the potential of citizen development and how organizations can capitalize on the opportunity. The biggest question is will machines or robots replace human beings, in this industry? The era of the customer reaching out to the product is gone. Against the popular perception of being too big in size and integrated in their approach to disruptive innovation, big companies are nurturing aspiring entrepreneurs within and outside the company to embrace open innovation, signalling the rise of “corporate garage” in India. Things like automation and DevOps to ship products and changes to customers faster, cognitive computing, artificial intelligence (AI) and machine learning to draw inferences from the data and challenging the given norm of doing things by applying innovative yet sustainable techniques are some of those pillars which have and would continue to have profound impact on the outsourcing industry in the near future. Within a year-and-half, the company that most industry pundits predicted would not survive, now christened Mahindra Satyam, was back on track. Now it is the service that must seek out the customer and that too through peer influence and not the conventional media. Aarogya Setu: Six Questions for the Centre on the COVID-19 Contact Tracing App. These factors motivate! For this one has to have a focus and make sure it is part of the annual plan. So while we change our portfolio and service line, which is reflected in our approach towards DAVID strategy (DAVID is short for Digitalisation, Automation, Verticalisation, Innovation and Disruption), we have laid a clear goal on how to approach each customer and each account, and this model is called RUN, CHANGE and GROW. This leadership imperative reinforces the need for the board of directors to focus on critical issues and policy challenges versus administrative details and programmatic implementation. The Indian IT services industry owes its origin to cost arbitrage, so in a way, the industry has traditionally been heavily people-dependent. I try and maintain my fitness regime as much as possible. CP Gurnani (popularly known as ‘CP’ within his peer group), is the Chief Executive Officer and Managing Director of TechMahindra. India’s start-up base is the third largest worldwide but we will still have to learn on how to highlight the spirit of starting a firm, failing and experimenting with ideas. Tech Mahindra's CP Gurnani, MD & CEO; Manoj Bhatt, CFO and Vivek Agarwal, Healthcare and financial services - Global Head, talks about the quarterly … We would be opening one lab in Ipswich (UK) very soon and we have a customer co– innovation lab in the US. In my view, an entrepreneurial manager is a leader who takes calculated risks but also leads his team to its goals. Innovative start-ups and disruptive technologies have together created exciting times for our country. These include Entellio, a chatbot-based platform which is being developed as “conversation as a platform”; XRetail, a platform similar to Amazon Go and that uses sensors, artificial intelligence, robotics and augmented reality for the retail sector; and a platform for internet videos (IVP). He hears us out and doesn’t even bat an eyelid. Get more India News and Business News on Zee Business. Since then, one event has led to another and all I have to say about the whole experience is “I was willing to experiment, I was willing to make mistakes, I was willing to do things which were considered difficult by others and I was willing to challenge conventional thinking.”. TechM Next today has the presence in the Valley and Israel to tap into the opportunities and talent in companies that are starting in the B2B space. “Saral Rozgar and Microgrid could raise external money by the end of this year. To build such a workforce, leaders must themselves demonstrate agility and embed it into the way work is done throughout the organisation. The mill would have kept us comfortable but Baba had a paralytic stroke and my father had no interest in running it. In fact, this has a major impact on how we view digital — the new way of creating services and the new way of consuming and servicing them is dramatically changing the traditional customer-supplier equation and is driven by evolving technologies that offer a new lifestyle and insights. This will certainly result in improved efficiencies. The new brand tagline is “Connected World. As a valued partner of our customers, we endeavour to create a business situation of optimisation merged with efficiency. During my days as an engineering student at REC Rourkela, I got to experience cultures and explore multiple opportunities, be it through Rotaract or through campus programmes, and experiment with several new ideas. He has extensive experience in international business development, start-ups and turnarounds, … This is making most of the ways of doing things exceptionally well in the past invalid in this new environment. Read Excerpts below – We believe in the… Moreover, the exact nature of the CEO’s role is influenced by the magnitude, urgency and nature of the transformation; the capabilities and failings of the organisation; and the personal style of the leader. As the data we generate every micro- second grows and accelerates at a rapid velocity, the requirement for making a business decision is shifting from hindsight-based decision making to a foresight-based approach. For us, the Mahindra’s core purpose of challenging conventional thinking has been our North Star. By doing our own incubator we want to give our employees new opportunities and generate ideas out of these smart engineers that we have in the company. Speaking on the occasion, Mr. CP Gurnani, Chairman, NASSCOM, stated, “GICs are an integral part of the Indian IT-BPM sector and have played a stellar role in contributing to the growth journey of this industry. Gurnani had taken the bull by its horn, turning around the crisis-hit company into an opportunity. I always believed in entrepreneurship and empowerment, and I don’t think that has changed much between then and now. The biggest priority post the acquisition of Satyam was restoring trust among various stakeholders. Politics. Saral Rozgar and Microgrid could raise money by the end of this year. Meanwhile, I got an admission offer from FMS (Faculty of Management Studies) in Delhi but decided not to take it because I was having fun in my career. Indian IT companies need to approach disruption by strengthening onsite presence. We call him and bring him up to speed on what has happened. This includes the IRIS (Ideate, Refine, Implement, Shine), intrapreneurship programme, Makers Labs, innovation with start-ups, portfolio management, university collaboration and campus connects and finally in-house IPR. Given the demographic and generational shifts we are witnessing, we as leaders should demonstrate and be role models for openness to different perspectives, ideas and styles. The next step — developing a vision — helps us determine the destination. We accomplish our goals by means of the strategies we devise for each goal. Gurnani, the CEO and managing director of Tech Mahindra and chairman of Nasscom, is today the poster boy of the Indian technology industry, known for his outstanding leadership abilities, be it transforming businesses, developing international business, handling mergers and acquisitions, or nurturing start- ups and responding to disruption. Tech Mahindra is seeing customers starting to invest in digital faster than anticipated and it wil continue to go as more businesses adopt technology, said CEO CP Gurnani.In an interview with ET, Gurnani spoke about why the company would not try to build consumer apps; the business challenges in India and the opportunities for the tech sector going forward. BIO Agency, for example, specialises in digital transformation and innovation, helping organisations change the way they engage with their customers. Born in the fatherland of Central Reserve Police Force- Neemuch, Madhya Pradesh, CP Gurnani’s childhood was spent in various cities of Rajasthan like Chittorgarh, Kota, Jodhpur and Jaipur due to multiple transfers his father’s job at Central Bureau of Narcotics offered. ... Research & Publishing House Office No. Ours is a very customer-centric approach. MUMBAI: Tech Mahindra, the IT arm of Mahindra Group, expects two of its in-house startups to raise external funds by the end of 2016 as part of its plans to turn these entities into standalone companies. Challenging conventional thinking has been our north star. In the CHANGE section, we enable our customers to change their service offerings/portfolio to their customers so that they are ready for today, tomorrow and the future. To me, the future would not belong to those who graduate from B-schools alone; the future would be ruled by the ones who apply those learnings, as entrepreneurial managers. We at Tech Mahindra, maybe because of our DNA in the communications business, understand the “connectedness” in the world much better and have positioned ourselves as a formidable player to provide “connected experiences” to clients. ... Research & Publishing House Office No. Reward and recognition, open communication, transparency in our workings and encouragement have all been key to successful leadership. The move is aimed at turning these entities into standalone companies. We knew that the technology world would only become focused on something called “smart machines”. Grappling with the likely fallout of the US government's proposed H-1B visa reform bill in the US House of Representatives, CP Gurnani, Managing Director and Chief Executive Officer, Tech Mahindra, hopes that things will become better once Prime Minister Narendra Modi meets US President Donald Trump, most likely in June. When they discovered America — they called it a land of opportunity — it had very few people and a lot of land and resources. Gurnani will take on the new role as Chairman of NASSCOM effective 6 April 2016. IMC2020: Tech Mahindra MD CP Gurnani bats for 5G to con.. Tech Mahindra's managing director (MD) and CEO CP Gurnani said 5G will be the glue that will bind the digital future of India and bring in i.. CP Gurnani of Tech Mahindra weighs in on 5G networks, Huawei and the role that the IT industry plays in India's economy. The other big challenge was how we hold on to available talent while simultaneously being able to attract new talent into the system. ... vacuum your house and toss treats to … C P Gurnani, MD & CEO, Tech Mahindra shares his insights on Winning in the Age of Disruption at AIMA’s 4th National Leadership Conclave 2018. Another thing is, whether it is Pininfarina, Target Group or Bio Agency, we will see how these assets are part of our overall transformation from just being an IT services provider to a “digital transformation” player. At Tech Mahindra, we’ve created a corporate environment based on encouraging employee initiative, delegation of authority and strong career development. There have been several defining moments that have shaped my journey — transforming Satyam, being appointed the Chairman of Nasscom, joining the Wall Street Journal CEO Council among many others. Read breaking stories and opinion articles on Cp Gurnani at Firstpost. In the next several quarters, it reported a ten-fold increase in its year-on-year profits. Report from TiECON Mumbai 2016 Mumbai, 7 Jan 2016: CP Gurnani (CP) is credited with playing a key role in the merger of the ill-fated Satyam with Tech Mahindra. The traditional business model has not disrupted but it is evolving and it essentially means broadening of services by IT players to take ownership of the entire spectrum of customer applications. His leadership style encourages entrepreneurship and empowerment, rewards and recognition, open communication, and transparency. c) Set up labs and infrastructure like a garage to enable associates to tinker with technology and take ideas to the next level. We have been quite acquisitive in the past but our acquisition strategy has been largely selective in select areas, verticals and technologies. Mr CP Gurnani, the CEO and Managing Director of Tech Mahindra, is the present Chairman of NASSCOM for FY 16 – 17. Actions of top managers should set the context, guide the process, clearly communicate reasons, shield creative teams, appreciate distinctiveness in people and their thinking, and welcome change. All Rights Reserved, Tata Motors to Hike Prices from January 1st, Mahindra Group is all geared up to acquire Pininfarina. While that meant fewer friends forever (this was pre-social media… social and media had different meanings), that also meant that we learnt to fend for ourselves and survive swiftly in any given situation. Tech Mahindra has successfully created a Great Place to Work FOR ALL their employees as they have excelled on the 5 dimensions that are a hallmark of a High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. We had to shed the baggage, manage the trade-offs and provide leadership — honest, credible and decisive. Ours is the first corporate garage for the start-ups that are an integral part of our business offerings. CP Gurnani, MD & CEO, Tech Mahindra, said, “We’re delighted to welcome BORN Group to the Tech Mahindra family. The second challenge was instilling the belief that they can be what they used to be. Titliyan is a non-profit organisation run for underprivileged kids, dedicated to improving lives through education and I encourage you to visit http://www.titliyan.org/. It is true that businesses are seeing a tectonic shift. So, things were always To further expedite the process, decisions should be based on guiding principles rather than on a fixed set of rules. That … I am sure if the firms can make this important, the boards and the business families will have to make it a priority. The opinions expressed in this commentary are his own. The success of a CEO depends on how effectively he/she is able to communicate the key message, vision and strategy across the breadth and depth of the organisation. This acquisition augments Tech Mahindra’s digital portfolio — digital strategy, service design and customer experience. Being at a thermal power plant long time back, I realised that project sites are a real test of your physical capabilities. ETTelecom.com brings latest cp gurnani news, views and updates from all top sources for the Indian Telecom industry. That’s when Mahindra turned to CP Gurnani, who was then heading international operations at Tech Mahindra, an IT firm owned by the Mahindra Group. In an interview with Amit Ranjan Rai, Gurnani speaks on his priorities for Tech Mahindra and how he plans to keep it ahead of the game in this age of disruption. They should look at opportunities of co- creation and co-innovation. To begin with, there is no single model for success. Talent can be an organisation’s greatest asset or liability. 606, 6th Floor, DLF Saket Court, Saket District Center. Tech Mahindra will introduce salary hikes in early 2021 but hasn’t decided the portion of hikes, said Tech Mahindra CEO CP Gurnani. You look at our acquisition strategy has been largely selective in select areas, verticals and technologies of these are... Opportunity lies in being a true partner to these customers and accounts Gurnani is CEO and Director. About topic in today ’ s control greatest asset or liability and provide leadership — honest, credible and.... 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